PRIVACY POLICY

Last updated: 08/12/2025

At Physical Fix Gym, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and protect your personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

1. Information We Collect

When you submit an enquiry via our website contact form, we collect the following personal information:

  • Name

  • Phone number

  • Email address

We may also collect additional information you choose to provide in your enquiry.

2. How We Use Your Information

We use your personal information to:

  • Respond to your enquiries and provide the information or services you request

  • Communicate with you regarding memberships, classes, services, or promotions you have shown interest in

  • Maintain internal records related to customer service and gym membership enquiries

We will not use your personal information for any purpose unrelated to your enquiry unless you have given us consent or we are required or authorised by law.

3. How We Store and Protect Your Information

Your personal information is stored securely, either in electronic or physical form, and is protected from unauthorised access, disclosure, misuse, or loss.
We take reasonable steps to safeguard your information, including:

  • Restricted access to personal data

  • Secure password-protected systems

  • Staff training on privacy and data security

4. Disclosure of Your Information

We do not sell, rent, or trade your personal information. We may share your information with:

  • Staff and service providers who require the information to respond to your enquiry

  • Third parties if required by law or to protect the rights, safety, or property of Physical Fix Gym, our members, or others

5. Cookies and Website Analytics

Our website may use cookies and analytics tools to improve user experience and track site usage. This data is generally anonymous and does not personally identify you. You can disable cookies in your browser settings, but some parts of the website may not function properly without them.

6. Accessing and Updating Your Information

You have the right to request access to the personal information we hold about you and to request corrections if you believe it is inaccurate or outdated.
To do so, please contact us using the details below.

7. Contact Us

If you have any questions about this Privacy Policy, or wish to access or update your personal information, please contact us:

Physical Fix Gym
Email: reception@physicalfixpt.com.au
Phone: (07) 4662 3456

8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.